General Error: Forum Not Working

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General Error: Forum Not Working

Postby WendyCroft » 23. October 2012 02:46

I've just updated an old installation from 1.6.0 to 2.0 at http://www.rememberthebalrog.org and this is the result:

[phpBB Debug] PHP Warning: in file [ROOT]/portal.php on line 21: include(./portal/includes/constants.php) [function.include]: failed to open stream: No such file or directory
[phpBB Debug] PHP Warning: in file [ROOT]/portal.php on line 21: include(./portal/includes/constants.php) [function.include]: failed to open stream: No such file or directory
[phpBB Debug] PHP Warning: in file [ROOT]/portal.php on line 21: include() [function.include]: Failed opening './portal/includes/constants.php' for inclusion (include_path='.:/usr/lib/php:/usr/local/lib/php')
[phpBB Debug] PHP Warning: in file [ROOT]/portal.php on line 23: include(./PORTAL_ROOT_PATHincludes/functions_modules.php) [function.include]: failed to open stream: No such file or directory
[phpBB Debug] PHP Warning: in file [ROOT]/portal.php on line 23: include(./PORTAL_ROOT_PATHincludes/functions_modules.php) [function.include]: failed to open stream: No such file or directory
[phpBB Debug] PHP Warning: in file [ROOT]/portal.php on line 23: include() [function.include]: Failed opening './PORTAL_ROOT_PATHincludes/functions_modules.php' for inclusion (include_path='.:/usr/lib/php:/usr/local/lib/php')
[phpBB Debug] PHP Warning: in file [ROOT]/portal.php on line 24: include(./PORTAL_ROOT_PATHincludes/functions.php) [function.include]: failed to open stream: No such file or directory
[phpBB Debug] PHP Warning: in file [ROOT]/portal.php on line 24: include(./PORTAL_ROOT_PATHincludes/functions.php) [function.include]: failed to open stream: No such file or directory
[phpBB Debug] PHP Warning: in file [ROOT]/portal.php on line 24: include() [function.include]: Failed opening './PORTAL_ROOT_PATHincludes/functions.php' for inclusion (include_path='.:/usr/lib/php:/usr/local/lib/php')

Warning: Cannot modify header information - headers already sent by (output started at /home/remember/public_html/includes/functions.php:7645) in /home/remember/public_html/includes/functions.php on line 5435
Return to the index page
General Error
Language file ./language/en/mods/portal.php couldn't be opened.

BACKTRACE

FILE: (not given by php)
LINE: (not given by php)
CALL: msg_handler()

FILE: [ROOT]/includes/session.php
LINE: 2099
CALL: trigger_error()

FILE: [ROOT]/includes/session.php
LINE: 2058
CALL: user->set_lang()

FILE: [ROOT]/includes/session.php
LINE: 1614
CALL: user->add_lang()

FILE: [ROOT]/portal.php
LINE: 29
CALL: user->setup()


I've followed all the instructions as carefully as I could but all I've done is pull the forum offline. What can I do to fix it? I can't even get rid of the portal just to get the forum working again.
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Re: General Error: Forum Not Working

Postby Marc » 23. October 2012 12:05

Take a look at the update instructions again. You didn't upload all new files.
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Re: General Error: Forum Not Working

Postby WendyCroft » 23. October 2012 17:03

I'm using CPanel, not FTP, so which ones have I missed? I thought I'd checked them all.

These are the steps I took:

I renamed the original portal file.

I uploaded the portal .zip file and unarchived it in situ, then renamed the file to "portal." I then followed the instructions for each file movement from root to the main portal and other files. What's confusing is it's not clear whether you want the files moved from Root to the portal folder files or to the main forum folder files.

Which new files should I have uploaded? It's not made clear in the instructions. It just says check, then download files, then there's an option to merge. I'm finding it very confusing so simply telling me I'm doing it wrong is not at all helpful.

I DO appreciate you taking the time to answer me, I just need you to be more specific, that's all.

Edit: I ran the install again, this is the error code now:

Fatal error: Language file ./language/en/mods/portal.php couldn't be opened. in /home/remember/public_html/includes/session.php on line 2099
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Re: General Error: Forum Not Working

Postby Kirk » 23. October 2012 17:24

You must upload the ./language/en/mods/portal.php in ./ Language/en/mods
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Re: General Error: Forum Not Working

Postby WendyCroft » 23. October 2012 17:27

This is how I fixed it: I copied the root/languages/en/mods folder to the main public HTML languages/en folder. It's working now. Thanks anyway.
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Re: General Error: Forum Not Working

Postby Marc » 23. October 2012 17:29

Pretty much all files are missing.
The left side of the copy instructions always refer to the directory structure in the zip archive. The right side always starts with the root folder of your forum.
Copy instructions for *.* mean that you need to copy the complete folder content.
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Re: General Error: Forum Not Working

Postby WendyCroft » 23. October 2012 17:36

Thank you, Kirk, I've got the forum back up but the portal isn't working. It's not resolved yet.

When I'm in the ACP and click the .MODS link, this is the error message:

[phpBB Debug] PHP Warning: in file [ROOT]/includes/acp/acp_portal.php on line 28: include(./../portal/includes/functions.php) [function.include]: failed to open stream: No such file or directory
[phpBB Debug] PHP Warning: in file [ROOT]/includes/acp/acp_portal.php on line 28: include(./../portal/includes/functions.php) [function.include]: failed to open stream: No such file or directory
[phpBB Debug] PHP Warning: in file [ROOT]/includes/acp/acp_portal.php on line 28: include() [function.include]: Failed opening './../portal/includes/functions.php' for inclusion (include_path='.:/usr/lib/php:/usr/local/lib/php')

Fatal error: Call to undefined function obtain_portal_config() in /home/remember/public_html/includes/acp/acp_portal.php on line 30


What have I failed to do?
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Re: General Error: Forum Not Working

Postby Kirk » 23. October 2012 17:55

Marc wrote:Pretty much all files are missing.
The left side of the copy instructions always refer to the directory structure in the zip archive. The right side always starts with the root folder of your forum.
Copy instructions for *.* mean that you need to copy the complete folder content.


Go step by step the instructions.
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Re: General Error: Forum Not Working

Postby WendyCroft » 23. October 2012 18:58

Gentlemen, the instructions are not clear. I've tried reinstalling the updated version only to lose the forum again. These instructions are clear to YOU because you're the ones who built it. As a n00b, they don't make much sense and the whole thing is confusing. I don't mind if you think I'm an idiot but I need idiot-proof instructions to get this thing to work.

I'm using a cPanel, NOT ftp, so I need instructions that work on that. It doesn't help that I'm working from Installation instructions for 'board3 Portal' version 1.0.6 because there's not one for 2.0.0, as far as I know. There's no root/adm/style/acp_portal.html file. All I've got is portal/root/adm/style/portal and in that folder are a load of files, none of which includes the acp_portal.html file.

There's no root/install/schemas/*.* There's only an index file in the install folder.

There's no root/portal/block folder.

I've got the forum back up but the portal is not working.

Return to the index page
General Error
No mode specified.

BACKTRACE

FILE: (not given by php)
LINE: (not given by php)
CALL: msg_handler()

FILE: [ROOT]/includes/acp/acp_portal.php
LINE: 1082
CALL: trigger_error()

FILE: [ROOT]/includes/functions_module.php
LINE: 507
CALL: acp_portal->main()

FILE: [ROOT]/adm/index.php
LINE: 74
CALL: p_master->load_active()
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Re: General Error: Forum Not Working

Postby WendyCroft » 23. October 2012 19:21

Okay, went through it a final time and it wants me to be a board founder to run the install.php. What now?

The correct instructions were on the install.xml file.

Here's the error code:

Cannot find module ./../includes/acp/acp_permissions.php

BACKTRACE

FILE: (not given by php)
LINE: (not given by php)
CALL: msg_handler()

FILE: [ROOT]/includes/functions_module.php
LINE: 446
CALL: trigger_error()

FILE: [ROOT]/adm/index.php
LINE: 74
CALL: p_master->load_active()
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Re: General Error: Forum Not Working

Postby Marc » 23. October 2012 19:41

There are installation instructions for installing Board3 Portal 2.0.0. Just open the install.xml in that archive in your browser after you've extracted it.
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Re: General Error: Forum Not Working

Postby WendyCroft » 23. October 2012 20:29

Thank you, Marc, I've located them and followed them through. The forum is working, the portal is not and it wants me to be a founder. What have I done wrong, please?

Error messages:

ACP/Permissions:

Cannot find module ./../includes/acp/acp_permissions.php

BACKTRACE

FILE: (not given by php)
LINE: (not given by php)
CALL: msg_handler()

FILE: [ROOT]/includes/functions_module.php
LINE: 446
CALL: trigger_error()

FILE: [ROOT]/adm/index.php
LINE: 74
CALL: p_master->load_active()


And on the ACP/.MODS tab:
No mode specified.

BACKTRACE

FILE: (not given by php)
LINE: (not given by php)
CALL: msg_handler()

FILE: [ROOT]/includes/acp/acp_portal.php
LINE: 1082
CALL: trigger_error()

FILE: [ROOT]/includes/functions_module.php
LINE: 507
CALL: acp_portal->main()

FILE: [ROOT]/adm/index.php
LINE: 74
CALL: p_master->load_active()


I can't run the install because it wants me to be a founder. What do I do to fix this, please?

I'm sorry for the trouble and realise this is frustrating for you but I'm really stuck, here. I'd be very much obliged if you could give me a specific solution.
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Re: General Error: Forum Not Working

Postby archivar » 24. October 2012 12:59

WendyCroft wrote:I can't run the install because it wants me to be a founder. What do I do to fix this, please?

Wear it in the ACP, a for himself as the founder.
Also check all user permissions, who can change or view the portal. ;)
V.G. archivar
sorry for my bad english
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Re: General Error: Forum Not Working

Postby WendyCroft » 4. November 2012 21:45

The founder gave me his login details, so I'm there as him now. I've got this error, after installing it AGAIN:

Code: Select all
[phpBB Debug] PHP Warning: in file [ROOT]/umil/umil.php on line 1579: include(../includes/acp/auth.php) [function.include]: failed to open stream: No such file or directory
[phpBB Debug] PHP Warning: in file [ROOT]/umil/umil.php on line 1579: include(../includes/acp/auth.php) [function.include]: failed to open stream: No such file or directory
[phpBB Debug] PHP Warning: in file [ROOT]/umil/umil.php on line 1579: include() [function.include]: Failed opening '../includes/acp/auth.php' for inclusion (include_path='.:/usr/lib/php:/usr/local/lib/php')

Fatal error: Class 'auth_admin' not found in /home/remember/public_html/umil/umil.php on line 1581


This is at line 1581:

Code: Select all
// Multicall
      if ($this->multicall(__FUNCTION__, $auth_option))
      {
         return;
      }

      $this->umil_start('PERMISSION_ADD', $auth_option);

      if ($this->permission_exists($auth_option, $global))
      {
         return $this->umil_end('PERMISSION_ALREADY_EXISTS', $auth_option);
      }

      // We've added permissions, so set to true to notify the user.
      $this->permissions_added = true;

      if (!class_exists('auth_admin'))
      {
         global $phpbb_root_path, $phpEx;

         include($phpbb_root_path . 'includes/acp/auth.' . $phpEx);
      }
      $auth_admin = new auth_admin();


So what needs to be there?
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Re: General Error: Forum Not Working

Postby Marc » 4. November 2012 22:42

That file is part of phpBB3. You really should have that or you didn't upload the portal/umil folder to the right path.
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