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Fail with the install

Posted: 16. May 2012 20:14
by Majin Jay
Hi all,

first sorry for my bad english, i'll try to be understandable ;-)

My problem:
I had install board3 portal 1.0.6 so I tried to upgrade to 2.0.0 but I always the sames errors:
unknown
SQL ERROR Table 'fouetteme.phpbb_portal_modules' does not exist
Refresh the template 1thank
ERROR: it was not possible to open the file .. / styles/1thankbbcode.html to read it.
I don't understand why table doesn't exist :o (Is it exist in version 1.0.6 ?)
For the template it's a custom template based on prosilver (if I'm not mistaken), Does it make a problem ?

Thanks for explications and solutions !
I really like this portal and its options and I would continue to use it :D

Re: Fail with the install

Posted: 17. May 2012 16:39
by ixl
I dont know.

But it looks to me as if you have done the install on another theme that is not supported.

If im right, the way to do the install is to set your theme to default ( prosilver ) and upload the files and follow the instructions.

I updated from 1.0.6 two weeks ago and it was very simple, but made sure I was set to the prosilver template first.

Does your install ( portal ) work in prosilver>?

Re: Fail with the install

Posted: 17. May 2012 19:15
by Majin Jay
Hi, thanks for your answer :-)

So today I uninstalled the portal, clean cache, install V1.0.6 and upgrade to 2.0.0 following the instruction (so I edited prosilver and not my theme).

Does your install ( portal ) work in prosilver>?
Now, portal works with prosilver but doesn't works with my other theme and the same error always appears:
Refresh the template 1thank
ERROR: it was not possible to open the file .. / styles/1thankbbcode.html to read it.
So how can I change my theme for adapt it with portal board ?

Re: Fail with the install

Posted: 18. May 2012 10:16
by ixl
Depends.

Is your theme that you want to use, one that Archivar has approved in his section?

You need to find our what your custom theme is based on. ( Prosilver or Subsilver ).

You can "experiement" by copying the portal folder from the pro or sub silver themes and adding it to your custom theme, then edit the theme as per the instructions and re-freshing the caches, but you also may need to tweak your configs for it to work.

Where is your theme downloadable from? I will try to look for you.

Some themes dont work properly in IE9, so test your theme out on different browsers.

IXL

Re: Fail with the install

Posted: 18. May 2012 11:50
by Majin Jay
Hi,
Is your theme that you want to use, one that Archivar has approved in his section?
I Don't know :x
That perfectly works with board 1.0.6 so I thought it would work for V2.0.0 too.
Where is your theme downloadable from? I will try to look for you.
It's downloadable here for the original theme, however I changed many images but code is the same.

Some themes dont work properly in IE9, so test your theme out on different browsers.
I use Firefox or Google Chrome and never IE9 (just to see changes on IE9)


Thanks for your answer I'll try to test but no idea how that's work :/

Re: Fail with the install

Posted: 19. May 2012 10:35
by Marc
Please contact the phpBB Support at www.phpbb.com. Refreshing the template cache is handled by UMIL, which uses the same code as is used in the ACP. This seems to be an issue with phpBB3 itself.

Re: Fail with the install

Posted: 20. May 2012 21:09
by ixl
I would try a "database" check and repair... just incase there is something strange that has happened to it. ( this is usually in cpanel - if you have such hosting )

I assume your phpbb3 board is up to date before you did the portal change? ( latest version is 3.0.10 )

IXL

Re: Fail with the install

Posted: 21. May 2012 01:18
by Majin Jay
Hi,
Refreshing the template cache is handled by UMIL, which uses the same code as is used in the ACP.
How to refresh template ? (I'm not sure so i prefere ask ^^)
I assume your phpbb3 board is up to date before you did the portal change? ( latest version is 3.0.10 )
Yes it was.
I would try a "database" check and repair... just incase there is something strange that has happened to it. ( this is usually in cpanel - if you have such hosting )
I don't see "Cpanel" in ACP and PHPMyAdmin :-(

Re: Fail with the install

Posted: 21. May 2012 17:49
by ixl
Majin Jay wrote:
I would try a "database" check and repair... just incase there is something strange that has happened to it. ( this is usually in cpanel - if you have such hosting )
I don't see "Cpanel" in ACP and PHPMyAdmin :-(
Its not related to the ACP or forums, its actually a part of a particular web hosting admin. It might be something you have, or not... but just a suggestion.